Nakuru, Near Mau-Summit Interchange
totalinstitute@yahoo.com
Opening Hours : Monday to Friday - 8 Am to 5 Pm
Nakuru, Near Mau-Summit Interchangetotalinstitute@yahoo.comOpening Hours : Monday to Friday - 8 Am to 5 Pm
Total Technical & Vocational College is a government institution which was established under the TVET act 2013, Ministry of Education - State Department for Vocational and Technical Training (VTT). It had its first intake in September 2019 with a current student population of over 500. Total Technical is located at Kuresoi North Constituency, 1Km off Mau-Summit Interchange Along Nakuru-Eldoret Highway, Next to Pele Schools. Whether you are seeking skills for a first-time venture into the working world, or perhaps you need to upgrade your existing skills to keep up with today’s fast-pace world, we have a place for you at Total Technical & Vocational College(TotalTVC). Our Trainers are professional in their fields, experienced and able to offer you the degree of training necessary to reach your goals. Our staff is centered on technical education with a mind-set to pave the way to success for our students. See the Courses in Department section for more information on our courses and teaching professionals. As we endeavor to become a Global Center of Excellence in Building and Civil Engineering, Electrical Engineering, ICT and Business, Institutional Management and other Short Courses. We will ensure that you achieve your objectives. Your time here will pass quickly and our role will be to make it as productive and enriching as possible. It is our passion to produce highly productive graduates who are competent in their specializations.The Institution operates under the Education Act, TVET Act 2013 and offers curricular developed by Curriculum Development Assessment and Certification Council (CDACC), Kenya Institute of curriculum development (KICD), National Industrial Training Authority (NITA) among others.
At Total Technical & Vocational College we are commited to offering quality services to all our clients.
Motto: Technology for Development
Vision: Committed to be a top-rated college in provision of technical and vocational training in Kenya
Mission: To provide technical and vocational education through training and research that promotes creativity and innovativeness for technological advancement
Core Values:
Integrity
Professionalism
Innovativeness
Transparency and Accountability
Diversity and Inclusivity
Responsiveness
Teamwork and Collaboration
Respect for All
MINISTRY OF EDUCATION
STATE DEPARTMENT OF TECHNICAL AND VOCATIONAL TRAINING
TOTAL TECHNICAL AND VOCATIONAL COLLEGE
P.O BOX 4223-20100 |
Tel: 0741769520 |
Website: totaltvc.ac.ke |
Email: totalinstitute@yahoo.com
CITIZENS’ SERVICE DELIVERY CHARTER
S/No
Service/Good
Requirements to Obtain Service
Cost
Timeline
1 Inquiries (Principal’s office) Registration at the gate, Visit/Call to secretary’s desk Free Immediate 2 Response to phone calls Phone call Free 15 seconds 3 Response to enquiry by Walk-in Clients Walk-in and make the enquiry Free 1 minute 4 Response to correspondence Written correspondence (letters), Email, social media Free 1–5 working days 5 Processing of request for information Make a request Free 21 days 6 Admission of new students Duly filled form & payment Free 1 day 7 Orientation & Induction New students Free Within 2 weeks 8 Registration of continuing students Fee payment Free 1 day 9 Teaching Registered student Free As per timetable 10 Notification for certificate collection Receipt from KNEC/CDACC/NITA Free Within 2 weeks 11 Library services Library card Free Immediate 12 Industrial attachment facilitation Course requirement & attachment fee Free ≥ 3 months before start 13 Computer training (community) Payment Free As per policy 14 Guidance and Counseling Client availability Free Immediate 15 Registration of clubs & societies Application letter Free Within 2 weeks 16 Internal Exams Exam card Free 1 day 17 Registration for external exams Examination body requirements Free 1 day 18 Issuance of transcripts Certification clearance Free 1 day 19 Remittance of statutory deductions Legal requirements Free Within 1 month 20 Sale of tender documents Payment Free 1 day 21 Processing of tenders Submit bids Free 90 days 22 Notification of tender results Access e-portal Free 1 working day 23 Public policy participation Familiarize & participate Free 1 day 24 Payment for services LPO/Invoice/Completion certificate Free Within 60 days 25 Disposal of obsolete stores Submit bids Free 60 days from advert 26 Issuance of official receipts Evidence of payment Free Immediate 27 Staff recruitment Formal application Free 90 days 28 Registration of suppliers Application form, company docs Free 14 working days 29 Use of playing fields Request letter Free Upon availability 30 Response to complaints Make complaint Free 1 working day 31 Resolution of complaints Verbal/written complaint Free 14 working days
QUALITY SERVICE IS YOUR RIGHT
WIZARA YA ELIMUIDARA YA MAMLAKA YA UFUNDI NA MAFUNZOCHUO CHA UFUNDI CHA TOTAL
Sanduku la Posta: 4223-20100 |
Simu: 0741769520 |
Tovuti: totaltvc.ac.ke |
Barua Pepe: totalinstitute@yahoo.com
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MKATABA WA UTOAJI WA HUDUMA KWA WANANCHI |
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| NAMBARI | HUDUMA ILIYOTOLEWA | MAHITAJI | GHARAMA KWA MTUMIZI | KIPINDI |
|---|---|---|---|---|
| 1 | Maulizo (Ofisi ya Mkuu wa shule) | Usajili mwangoni/langoni, Zuru/piga simu kwenye meza ya mhazili | Bure | Mara moja |
| 2 | Jibu kwa simu (simu za mezani au laini nyingine rasmi) | Piga simu | Bure | Sekunde kumi na tano |
| 3 | Majibu ya maswali kwa wateja wa kutembea | Ingia ndani na ufanye maulizo | Bure | Dakika moja |
| 4 | Majibu ya mawasiliano | Barua iliyoandikwa | Bure | Siku tano za kazi |
| 5 | Barua pepe na mitandao ya kijamii (Twitter, Facebook na YouTube) | Bure | Siku moja ya kazi | |
| 6 | Usindikaji wa ombi la habari | Fanya ombi la habari | Bure | Siku ishirini na moja |
| 7 | Usajili wa wanafunzi wapya | Fomu ya mapokezi iliyojalizwa ipasavyo na malipo ya karo iliyoainishwa | Bure | Siku moja |
| 8 | Ufahamishaji na ujuzaji wa wanafunzi | Wanafunzi wapya | Bure | Wiki mbili |
| 9 | Usajili wa wanafunzi wanaoendelea | Malipo ya karo iliyoainishwa | Bure | Siku moja |
| 10 | Kufunza | Mwanafunzi aliyesajiliwa ipasavyo, Uwepo wa mwanafunzi | Bure | Kwa mujibu wa ratiba ya muda ya kitaaluma |
| 11 | Uonyo kwa ajili ya kuchukua vyeti vya kitaifa | Upokeaji wa vyeti kutoka KNEC/KASNEB/CDACC/NITA | Bure | Wiki mbili |
| 12 | Huduma za maktaba | Kadi ya mashitiri | Bure | Mara moja |
| 13 | Usahalishaji wa kuweka kwenye kandeza nyanjani | Hitaji la kozi, Ada ya kiambatisho | Bure | Angalau miezi mitatu kabla ya kuanza |
| 14 | Jumuia ya mafunzo ya kompyuta | Malipo ya karo iliyoainishwa | Bure | Kwa mujibu wa sera ya kitaaluma |
| 15 | Maelekezo na ushauri | Uwepo wa mshitiri | Bure | Mara moja |
| 16 | Usajili wa viama na jamii | Barua ya maombi | Bure | Wiki mbili |
| 17 | Mitihani ya Ndani | Kadi ya mtihani | Bure | Siku moja |
| 18 | Usajili wa mitihani ya nje | Mahitaji ya jamii ya watahini | Bure | Siku moja |
| 19 | Utoaji wa manukuu ya kitamaduni | Afikia mahitaji ya uhakikisho pambizo | Bure | Siku moja |
| 20 | Upeanaji wa mikato ya mikataba | Kwa mujibu wa sheria hitajika | Bure | Mnamo mwezi mmoja |
| 21 | Uuzaji wa stakabadhi zabuni | Malipo ya karo iliyoainishwa | Bure | Siku moja |
| 22 | Usindikaji wa zabuni | Peana zabuni za bidhaa na huduma | Bure | Siku tisini |
| 23 | Utoaji wa risiti za ofisi | Ushahidi wa malipo | Bure | Mara moja |
| 24 | Tarifa ya wazabuni waliofaulu na ambao hawajafaulu | Fikia tovuti ya ununuzi wa kielektroniki kwa arifa | Bure | Siku moja |
| 25 | Malipo ya huduma yaliyopokelewa | LPO/Ankara/ Cheti cha kukamilika/ bidhaa/ huduma zilizopokelewa | Bure | Siku sitini kutoka tarehe ya kupokelewa kwa ankara |
| 26 | Utupaji wa vitu vya kizamani | Uwasilishaji wa zabuni | Bure | Siku sitini kutoka tarehe ya tangazo |
| 27 | Utoaji wa risiti rasmi | Ushahidi wa malipo | Bure | Mara moja |
| 28 | Uajiri wa wafanyikazi | Fanya ombi rasmi kulingana na tangazo | Bure | Siku tisini |
| 29 | Usajili wa msambazaji | Fomu ya maombi, wasifu wa kampuni, cheti cha usajili n.k. | Bure | Siku 14 za kazi |
| 30 | Matumizi ya Nyanja za uchezaji | Barua ya maombi | Bure | Zipatikanapo |
| 31 | Majibu ya malalamiko ya wananchi | Toa malalamiko | Bure | Siku moja |
| 32 | Utatuzi wa malalamiko | Fanya malalamiko ya mdomo au maandishi | Bure | Siku 14 za kazi |
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HUDUMA BORA NI HAKI YAKO
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The Institute helps you develop your personal and professional skills. The College can offer trainees a lot more than just academic learning. In addition to providing an opportunity to gain in-depth knowledge in a chosen field.
The Total Technical and Vocational College is a Public College located in Nakuru Town West Constituency, Nakuru County where it is located in Kuresoi North Constituency at Total/Mau-Summit Interchange, just along Eldoret- Nakuru Highway.
Total Technical and Vocational College offers CBET courses at Artisan, Craft and Diploma levels, plus a variety of short-courses in the part-time programmes. All the courses offered at Craft Certificate and Diploma levels incorporate Entrepreneurship Training, ICT and Industrial Attachment to prepare the trainees for formal and self-employment.
Students enrolled
Courses completed
People certified
Departments
Total Technical & Vocational College is a government institution which was established under the TVET act 2013, Ministry of Education - State Department for Vocational and Technical Training (VTT). It had its first intake in September 2019 with a current student population of over 500. Total Technical is located at Kuresoi North Constituency, 1Km off Mau-Summit Interchange Along Nakuru-Eldoret Highway, Next to Pele Schools.
A Building is where we live
Power is the driving force
Technology is the Destiny
Social is Development
